FORT WASHINGTON – A local McDonald’s restaurant located in Prince George’s County recognized two of its most impressive crew members who demonstrate what being a McDonald’s employee is all about. Last Friday, Nov. 6, the McDonald’s Family Restaurants of Washington, D.C. celebrated Christopher Page and Rosa Gonzales by revealing two special display boards that features […]
FORT WASHINGTON – A local McDonald’s restaurant located in Prince George’s County recognized two of its most impressive crew members who demonstrate what being a McDonald’s employee is all about.
Last Friday, Nov. 6, the McDonald’s Family Restaurants of Washington, D.C. celebrated Christopher Page and Rosa Gonzales by revealing two special display boards that features both employees. The unveiling of the two 30”x30” display pieces, one featuring Page and the other one featuring Gonzales, were presented at their home store in Fort Washington. Both Page and Gonzales were nominated for the honor by their local McDonald’s owner/operator Mary Hopkins Navies.
“It was a very difficult decision to make because I have some great employees. I could have nominated anyone. It was difficult to narrow it down to Christopher and Rosa,” Hopkins Navies said. “I just really believe in giving opportunities. I believe in reaching back and pulling forward. Someone gave me opportunity and I strive to do the same for others. Not only do we hire, we mentor our folks as well.”
Page and Gonzales are two of 45 local McDonald’s crewmembers featured in more than 150 Greater D.C. Area McDonald’s restaurants in the coming months. The features will be displayed in eight restaurants located in Ft. Washington, Clinton, Hyattsville, College Park, Suitland and Landover for the rest of the year and much of 2016.
Hopkins Navies said Page excels both at work and in his classes at Prince George’s Community College and always has a smile on his face.
Gonzales started out as a crewmember 12 years ago and became a general manager at the Andrews Air Force Base in 2011. Hopkins Navies said Gonzales showed the initiative and ability to be a good manager.
“She worked her way up from crew to manager, now she has about 10 managers that she manages and about 70 crew people that she’s responsible for managing,” Hopkins Navies said. “It’s a big job. She’s very effective with it. She’s a great trainer, she’s an outstanding store manager and she’s a great individual as well.”
Gonzales said she always saw herself as someone in a management position.
“My favorite part of my job is training new employees and seeing them grow,” Gonzales said. “I feel happy because I’m Spanish and they recognize what I do. It makes me feel good.”
Gonzales said she came to the United States in 2003 and started working at the Fort Washington McDonalds in the lobby. She did not know English at the time.
“They noticed I learned fast and so they put me on the drive-thru,” Gonzales said. “I would smile, say good morning, and have a nice day. I had to write down what to say in English. I kept moving up in ranks and was training others while working overnight and cleaning the floors.”
Gonzales’ co-workers say she’s a hard worker and puts 100 percent effort into everything she does.
Hopkins Navies said Page stole her heart from the beginning. She said she was unaware Page had recently lost his mother when he first began working at her franchise.
“Christopher is one I want to see continue to grow,” Hopkins Navies said. “I am lobbying for Christopher to get a job in McDonald’s corporation, their communications department, their marketing department, their public relations department or one of our agencies as an intern for next summer in hopes that it will lead him into a career path with one of them.”
Hopkins Navies said she was proud to shed some light on McDonald’s superstars such as Page because the world deserves to see that we have “extraordinary young men and they are being employed at McDonald’s.”
Page said being included in the McDonald’s display is a great honor because he’s had a lot of struggles over the past few years.
“They said they chose me for my standard of excellence. I was trained properly, raised the right way, and when you are, it takes you places. It helps me to stand out,” Page said. “The whole reason I got this job was to support my father who had just been diagnosed with Stage 4 Hodgkin’s Lymphoma, so I was doing this to take care of us. I never thought it would turn into a long-term opportunity and now I am about to get an internship.”
Page said no one expects to get great customer service from a fast food restaurant and his goal is to always change the way people look at the company with his burst of positive energy.
“There’s a stereotype about being young and working at fast food restaurants. People joke that they don’t want to work here, but I overcame that with the proper attitude,” Page said. “It was discouraging at first, but if you research a lot of successful people, many have come through and got their start at organizations such as this. It teaches you management skills, how to pay attention to details, how to multi-task and how an organization is actually run. With that experience you can go into any career choice and excel.”
Next fall Page will be attending Bowie State University as a mass communications major. He sings, acts, dances, models and hopes one of his recently offered internships will turn into something big.